Conversing With Ease

Interpersonal Communication - Advanced Communication Manual

Project #1 – "Conversing With Ease" Objectives:

• Identify techniques to use in conversing with strangers.
• Recognize different levels of conversation.
• Initiate a conversation with a stranger.
• Use open-ended questions to solicit information for further conversation.
• Time 10-14 minutes

The Successful Negotiator

Interpersonal Communication - Advanced Communication Manual

Project #2 – "The Successful Negotiator" Objectives:

• Employ win/win negotiating strategies to achieve your goals.
• Enjoy the benefits of win/win negotiating.
• Time 10-14 minutes

Diffusing Verbal Criticism

Interpersonal Communication - Advanced Communication Manual Project #3 – "Diffusing Verbal Criticism" Objectives:

• Respond non-defensively to verbal criticism.
• Employ a five-step method to identify the problem, diffuse the attack and arrive at a solution.
• Time 10-14 minutes

The Coach

Interpersonal Communication - Advanced Communication Manual

Project #4 – "The Coach" Objectives:

• Determine reasons for someone’s substandard performance.
• Coach the person to improved performance.
• Time 10-14 minutes

Asserting Yourself Effectively

Interpersonal Communication - Advanced Communication Manual

Project #5 – "Asserting Yourself Effectively" Objectives:

• Enjoy the mental and physical benefits of being assertive.
• Employ the four-step method for addressing a problem and asking for help.
• Overcome resistance to your requests.
• Time 10-14 minutes